At TH Clothes and Organizações Biscana – Comércio e Representações, Sociedade Unipessoal LDA (hereinafter TH Clothes and Biscana only) we respect your privacy and appreciate the trust deposited in us. The privacy of our customers and suppliers is fundamental tous.
Therefore, we want you to be informed about the new legislation on personal data protection, which will be put into effect on May 25th, 2018, and on the measures and procedures that we have adopted for this purpose.
1) Who we are
TH Clothes is a brand owned by Organizações Biscana Lda, which is a company dedicated to trade, import, export and representations of a wide variety of goods.
2) Responsible for your personal data and contacts processing
Your data is processed by Biscana - Comércio e Representacões, Sociedade Unipessoal LDA, VAT nr. 504075314, headquartered at Rua do Caminho de Fundo, no. 2, Pinheiros, 2440-325 Batalha, Portugal.
Biscana is responsible for the processing of personal data in accordance with the provisions of the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016)
For any question related to the processing of your personal data you can contact us through the following means:
Phone: 244 769 515
3) Collection of personal data
Biscana collects your personal data, among others, in the following situations:
If you register and / or browse our website;
If you use our onlinestore;
If you complete and submit your personal data through our Consent Form;
If you make a budget request and
Whenever you have a contract with us.
4) Purpose of use of your personal data
Biscana, in addition to the situations in which it handles the data to comply with legal requirements, will treat your personal data with the following purposes:
Provision of Services: in general, your personal data is processed and used for the management of the contractual relationship, to provide our services and to tailor our services to your needs and interests. Your personal data will still be processed for the provision of third party services, when it is necessary or when you have expressly consented to it;
Improvement of products and services;
Use of our e-commerce platforms: your personal data will be collected and processed so that you can use our online store;
Use of our website: personal data collected will be treated and used to help make your visit to our site as productive and enjoyable as possible. We may also use the information to customize the site to suit your interests;
Contacts for market research purposes;
Marketing: We will treat your personal data so that we can provide you with news, promotions, companions and other opportunities that you may benefit.
In the periodic sending of promotional emails about our products, special offers or other information that we consider of your interest, we will use the contact you have provided us for this purpose and contact you directly.
5) Sharing your data
Your personal data may be communicated to Biscana service providers for accounting and legal support purposes, as well as to judicial, tax and regulatory authorities for the purpose of complying with legal requirements.
Your data will also be shared with third parties for the provision of certain services, in terms of maintenance, technical support, or to be able to assure the provision of our services, such as delivery / mail services, which may have access to some of your personal data for contractual purposes.
The personal data you provide us and for the purposes indicated above may be communicated to companies in the group in which the Person Responsible for the Treatment is included, which includes companies that hold, directly or indirectly, a stake in the share capital of the Responsible by Treatment.
6) Personal data we collect
All data that is necessary for the formalization, execution and management of the contracts can be collected.
We can also collect all the data that is necessary to register, use our website and online store, as well as to receive our news and offers.
We distinguish the following personal data:
Contact elements: name; address; e-mail and telephone / mobile phone;and
Personal elements: date of birth; civil identification number; taxpayer number; and bank details.
7) Preservation of personal data
Your personal data will be kept for different periods of time, depending on the purpose for which they are intended, but always only for the period necessary for the provision of services, billing and compliance with legal obligations.
By reaching the maximum time, your data will be safely deleted or anonymised, if possible.
8) Your rights
At any time you can request us, free of charge and for any of the above contacts, the following:
a) access to the information we have about you, that is, it can confirm whether or not your data is processed and, if so, access your personal data (right ofaccess);
b)rectification of the information we have about you, in case it is incorrect or incomplete (right ofrectification);
(c) the deletion of personal data, that is, it may require us to erase the data if: (i) it is no longer necessary for the purpose for which it was collected or processed; the holder has withdrawn consent to the processing of data and there is no other basis for such treatment (right to forgetfulness);
d) limitation of the processing of your personal data, in specificcases;
e )opposition to your treatment, in other words, may oppose the processing of your personal data whenever the treatment is carried out for the purposes of direct marketing or promotion and divulsion of our services (right of opposition);and
f) portability of personal data, that is, you can ask us to receive your data in automatic reading format and send it to another controller (right toportability).
You can still withdraw your consent at any time if it is legally necessary for the processing of personal data. However, this right does not compromise the lawfulness of the treatment effected based on the prior consent given nor the subsequent treatment of the same data, as is the case of the fulfilment of the contract or of the legal obligations to which the Biscana is subject.
Your requests will be treated with special care so that we can effectively ensure your rights.
You will be informed of the measures taken as a result of your request within a maximum period of thirty (30) days from the moment of your request.
You have the right to be notified under the terms of the General Regulation on Data Protection in the event of a violation of your personal data.
In addition to the rights listed above, you also have the right to file a complaint with the National Data Protection Commission.
9) Biscana procedures
Biscana has taken the technical and organizational measures necessary to comply with the General Data Protection Regulation, ensuring that the processing of data is lawful, fair, transparent and limited to authorized purposes.
Biscana has taken the measures it deemed appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as other rights.
10) Navigation on our website and use of online store
Like other websites, TH Clothes also collects and uses information contained in the advertisements (when itdoes).
The information contained in the advertisements includes your Internet Protocol (IP) address, your ISP (Internet Service Provider, such as Sapo, Clix, or other), the browser you used when visiting our website (such as Internet Explorer or Firefox), the time of your visit and what pages you visited within ourwebsite.
As a user you can turn off your cookies in the options of your browser or by making changes in the tools of Antivirus programs. However, this may change how you interact with our website or other websites.
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs and https://www.google.com/intl/en/policies/
The online store may have links to other websites which, in our understanding, may contain information and / or useful tools for thevisitor.
If you have any questions or need further clarification regarding the processing of your personal data, or if you wish to exercise some of your rights, please contact us using the channels previously provided.